bitterbatwingss's terms of service
tl:dr t.o.s.
1. payment is to be made within 24 hours of confirmation / approval to send payment from me unless a hold or payment plan has been discussed.
2. i, the artist, reserve the right to deny any commissions, customs, etc. without questioning. though, i will usually give an explanation as to why your commission was denied.
3. anything purchased is refundable after payment, but non-refundable upon starting or completion of drawing unless i am unable to complete it / offer a refund myself [see "in depth t.o.s., section ii 4. refund policy"].
do not rush me for any reason. you are welcome to ask for progress pictures.
4. usd commissions take priority over deviantart point commissions. the chain goes:
usd commissions > points commissions > art / design trades > art for characters
5. payments [as agreed on by both parties] are to be made via:
paypal [mainly], venmo, or cashapp [usd]points using the donation widget [deviantart points]another source that we have discussed [please follow all instructions you have received from me.]
6. asking for refund / failure to pay / backing out of a payment will result in:
the design being put back up for sale [adopts / character sales]custom being sold [for a custom, if fully or partially completed]you being put on a greylist / blacklist [depending on severity and reasoning]
7. i will not draw any designs made or created by anyone on my blacklist. i am uncomfortable drawing their designs.
8. art may not be used commerically or claimed as your own [see "in depth t.o.s., section i 1. and 2."]
section i. image copyright
1. i, the artist, retain full and exclusive rights to the original artwork. buyer may not claim the artwork as their own and is for personal use only.
2. all commissioned artworks and designs are for noncommercial use. redistribution of my artwork for printed merchandise, promotion of goods and services, or on social media pages [with the exception of icons].
if you would like to use commissioned artwork and designs for commercial use, please feel free to ask before commissioning.
3. conditions for reposting
buyer has my permission to repost their commissioned artwork and designs as long as prior consent and proper credit is given [including watermarks and signatures].
4. prohibited actions
altering my artwork in any way without my knowledge or permission, with the exception of cropping / resizing for icons [please credit (see 3)].using my artwork for your own, whether tracing or re-purposingclaiming my artwork as your own
5. if any of these terms are broken, you will be publicly blacklisted and reported.
section ii. payment information
1. i accept payments in usd [united states dollar] and deviantart points. all usd payments are to be made via paypal only. all deviantart point payments are to be made via the donation widget on my page. do not send any payments unless told to do so by me, bitterbatwingss.
2. you will be given 24 hours after i have confirmed / approved your payment. failure to make payment will result in the following:
the design being put back up for resale [adopt / character sales]custom being sold as adopt [customs]work on commission to cease or repurposed for a ych.
3. it is the buyer's responsibility to inform me of payment. sometimes a payment will go through, and i will not be aware. if you fail to inform me of payment within 24 hours - and i am sure that i did not receive it - then the 24 hour payment term will apply.
4. refund policy
if the buyer cancels the commission during progress [for any reason], the amount refunded will be based on a case-to-case basis and will go as follows:sketch: 75%lineart: 50%flat color and shading, when applicable: 0%no refunds will be given for completed or nearly completed commissions or customs.i, the artist, reserve the right to cancel a commission at anytime, for any reason, and without explanation.if i, the artist, cancel the commission due to complications in completing it at any state, a full refund will be issued.
section iii. contact and communication
1. discussion of commissions can be conducted via discord private chat (preferred), toyhou.se messages (preferred), or deviantart notes. please see "contact" on the main carrd.
2. visual reference guidelines
for best results of a commission, buyer should provide at least one clear and concise visual reference; please include any information i may need to know to correctly draw the character.for best results of a custom, buyer should provide a clear description of what they are envisioning for their custom. please use the form i provide for you when approving your custom.if you link a gallery of your desired character, i cannot promise your design will be properly drawn. design interpretations and shading may impact my ability to interpret your character with accuracy.
section iv. adoptables and customs
1. any design made by me are for personal use only and are not to be used for commercial purposes.
2. designs made by me may not be sold for more than the amount purchased for unless additional art has been purchased or created.
3. minor design changes are acceptable. complete redesigns are discouraged. you may not split my designs or convert into a closed species.
4. designs may not be put into toyhou.se without:
finishing paymentcrediting me as bitterbatwingss on toyhou.se
5. after purchasing a design from me, you are given free reign of the design, meaning i cannot control or dictate what you do with the character. be creative!
section v. ota and art payments
1. promised art must be finished within the time promised. please notify me of any delays.
2. promised art must be within my own guidelines. any changes to your offer or the characters drawn must be run through me first.
3. if you are unable to complete the promised art and would still like what you offered on, you may:
find a willing applicant to do your promised artoffer an alternate form of payment [points, characters, etc.]
section vi. adoptable auctions
1. please reply in a chain order, responding to the previously highest bidder
[ex. person a offers 500 points. person b replies to them with a higher offer (550 points)].
2. your bid will not count if you do not have the promised amount upon closing of the bidding, and the adopt will go to the second highest bidder. you may also be greylisted.
3. buyers may have a payment plan if the bid has reached over $100 [usd]. no payment plans for point auctions.
4. do not hide your bid. you will be greylisted / blacklisted if i catch you doing so.
5. payment of currency is to be made within 24 hours using the provided instructions.
section vii. art and design trades
1. you must post your part first or show a work in progress unless you are a well-known friend of mine or we have agreed otherwise.
2. please do not rush me. i will get your part done unless specified otherwise.
3. i, the artist, have the right to deny any trades with no reason given, though i will try to give a reason if the reason is not obvious.
BLACKlist
name: feelings / mistake
active username(s):
feelings (toyhou.se)oneawesomewolf (deviantart)reason(s): blocked me for unknown reasons
blacklist time: permanent until block is lifted or an apology is given.
...
name: riley / valhalla
active username(s):
gerard (toyhou.se)bullets (story toyhou.se)gatorade (furry headworld toyhou.se)powerade (human headworld toyhou.se)reason(s): blocked me for unknown reasons
blacklist time: permanent until block is lifted or an apology is given.
...
name: noel / NULL
active username(s):
MVRRKY (toyhou.se)DarkL1nk (sales toyhou.se)reason(s): blocked me for unknown reasons
blacklist time: permanent until block is lifted or an apology is given.
...
name: blue
active username(s):
babybiue (toyhou.se)irrhr (inactive toyhou.se)reason(s): scammer and l*pisvulpes scalper
blacklist time: permanent until behavior changes / apology
...
name: kryntox
active username(s):
Kryntox (toyhou.se)Kryntox (youtube)Kryntox (tumblr)Kryntox (twitter)reason(s): blocked me for unknown reasons
blacklist time: permanent until block is lifted or an apology is given.
greylist
if your action is not severe enough to warrant a blacklist, you will be put on the greylist. you may also get greylisted for the reasons stated above. three warnings / strikes and you are permanently blacklisted.
none at the moment. :)